The Privacy Policy of EC Equipment, which aims to regulate and establish the processing of data obtained through our website.

We collect, use and process certain personal data belonging to our website users and service users. In doing so, we act as the controller and processor of this data and are subject to the provisions of Federal Law No. 13,709/2018 (General Personal Data Protection Law - LGPD).

We also deal with the protection of your personal data. In view of this, the security of your data and your privacy are our concern, which is why we have made available this privacy policy, which contains important information about:

• What data we collect and what we do with it.
• Security measures, data storage and processing.
• Your rights in relation to your personal data.
• Who should use our website and services.
• How to contact us.

The terms of our privacy policy are as follows, without excluding complementary administrative and legal regulations that may be included in this instrument.

1. Users' rights

A EC Equipment ensures that individuals who use the website and legal entities that use its services have rights to their personal data, under the terms of Law No. 13,709/2018. The rights granted to individuals and legal entities, without prejudice to the limitations provided for in the General Personal Data Protection Act and other relevant legislation, are:

• Confirmation of the existence of treatment.
• Data access.
• Correction of incomplete, inaccurate or outdated data.
• Anonymization, blocking or deletion of data that is unnecessary, excessive or processed in breach of the law.
• Portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets.
• Deletion of personal data processed with the consent of the data subject, except in cases provided for by law.
• Information on public and private entities with which the controller has shared data.
• Information about the possibility of not giving consent and the consequences of refusing.
• Revocation of consent.

2. How data subjects can exercise their rights

If you have any questions about your LGPD rights or how to exercise them, please contact us at contato@ecequipamentos.com.

In order to guarantee the correct identification of the user who plans to exercise their rights, we may request documents or other information proving their identification, with the purpose of safeguarding our rights, as well as the rights of third parties. Such action will only be taken if absolutely necessary, and the user will receive all the information resulting from the request.

3. Data we collected and reasons for collection

Our website collects and uses some of our users' personal data, as set out in this section.

We may collect information about which pages you access, information about the mobile device through which you access our site (device model or browser type), as well as information you send us (such as the e-mail address used to receive our materials and take our services).

When you access our website or campaigns, we may collect and store your IP address; we may use this information to combat spam and other abuses; and/or, to generate aggregated, non-identifying information about how people access our website and behave when accessing our campaigns.

The information collected may also be used to target marketing campaigns in general, as well as to compose statistical data for commercial, informational and analytical purposes, which may be shared with partners, sponsors, advertisers or contractors of EC Equipamentos' services.

No sensitive data will be collected from our users, in accordance with articles 11 et seq. of the Personal Data Protection Act. Thus, there will be no collection of data on racial or ethnic origin, religious conviction, political opinion, membership of a trade union or religious, philosophical or political organization, data relating to health or sex life, genetic or biometric data, when linked to a natural person.

4. How we collect data

4.1 Data provided by the owner

This is the personal data provided by the user when registering on our site and/or using our services, as well as accessing our campaigns carried out on behalf of third-party contractors, which may include the user's name, e-mail address, telephone number and date of birth. If the user wishes, they may provide additional personal data.

The exact personal data we collect depends on how the registration is created and whether third-party services are used. If the user uses third-party services to create the registration, we will receive personal data through that third-party service.

4.2 Sending e-mails

When you register on the site, your name, e-mail address and telephone number will be stored in a database. As with all personal information, it will only be accessed by operators who are strictly essential to the performance of any service contract. We may send you e-mails with our newsletters, with information about our services and products or with advertising content.

By accepting this policy, you consent to receiving promotional content to your e-mail address. However, at any time, you can opt out of subscribing to said content by sending an e-mail addressed to contato@ecequipamentos.com. All e-mail content sent to us is confidential.

4.2.1 Unsolicited e-mail messages

If you believe that you have already received an unsolicited message, please send us your report by e-mail to contato@ecequipamentos.com. We will analyze the content of your request immediately and take the necessary action.

4.3 WhatsApp

From time to time, EC Equipamentos may send messages via WhatsApp to registered users. The messages may contain information about products and/or services you may be interested in.

If you no longer wish to receive communications by these means, please send your request by e-mail to contato@ecequipamentos.com. We will analyze it immediately.

4.4 Cookies

Cookies are small text files that are automatically downloaded to your device when you access and browse a website. We use cookies and other identification technologies on our website, email communications, advertisements and other online services. These are basically used to be able to identify users' devices, activities and preferences. In addition, we can monitor your visits and understand what you are looking for, how long you spend on each page, among other important things so that we can always serve you in the best possible way and deliver the best possible information and opportunities.

Cookies do not allow any files or information to be extracted from the user's hard disk, nor is it possible to access personal information that does not come from the user or the way in which they use the site's resources.

Here is a list of the cookies we use. We have listed them so that you can choose whether you want to opt in to cookies. You can also check the privacy policy of each of the third-party cookies on their respective websites: Facebook, Instagram, Google Analytics, Google, Inbound Marketing Tools, Customer Relationship Management, Call Management Platform, own websites, tools for planning marketing campaigns.

The user can oppose the registration of cookies by the website by simply deactivating this option in their own browser. More information on how to do this in some of the main browsers used today can be found at the following links:

Internet Explorer: (click here)
Safari: (click here)
Google Chrome: (click here)
Mozilla Firefox: (click here)
Opera: (click here)

The deactivation of cookies, however, may affect the availability of some tools and functionalities of the website, compromising its correct and expected functioning. Another possible consequence is the removal of user preferences that may have been saved, impairing the user experience.

5. Purpose for which personal data is used

When users access the site and/or register, we use their personal data for various reasons. We treat and process the personal data of our users in the following cases:

• With the consent of the data subject.
• For the regular exercise of rights in judicial, administrative or arbitration proceedings.
• For the performance of a contract or preliminary procedures relating to a contract to which the data subject is a party, at the request of the data subject.
• When necessary to meet the legitimate interests of the controller and processor or third party contractor.
• To carry out the anonymization procedure that enables the quantitative use of data, without ever violating sensitive and personal data.

5.1 Consent

When you provide your personal information to get more information about a service and/or products, complete a transaction, receive free emails, marketing, participate in seminars, access e-books and other digital materials, you are agreeing to our collection and use of personal information only for those specific purposes.

The user may revoke their consent at any time, and if there is no legal provision permitting or requiring the storage of data, the data provided with consent for a specific activity is informed prior to processing.

5.2 Execution of the contract

For the performance of the contract of sale or provision of services that may have been signed between the site, the user, and contractors of EC Equipamentos, other data related to or necessary for its performance may be collected, processed and stored, including the content of any communications with the user.

5.3 Legitimate interest

For certain personal data processing operations, we rely exclusively on our legitimate interest. To find out more about the specific cases in which we use this legal basis, or to obtain more information about the tests we carry out to make sure we can use it, please contact us at contato@ecequipamentos.com.

6. How long your personal data will be stored

The personal data collected by the website is stored and used for a period that corresponds to what is necessary to achieve the purposes listed in this document and that takes into account the rights of its holders, the rights of the website controller and the applicable legal or regulatory provisions, observing the provisions of the General Data Protection Law for the processing and operation of data.

Once the periods of storage of personal data have expired, they are removed from our databases or anonymized, except in cases where there is the possibility or need for storage by virtue of a legal or regulatory provision.

7. Security measures in the processing of personal data

We employ technical, legal and organizational measures to protect personal data from unauthorized access and from destruction, loss, misplacement or alteration.

Even if we do everything in our power to prevent security incidents, it is possible for a problem to occur that is caused exclusively by a third party - such as in the case of hacker or cracker attacks, or in the case of the user's sole fault, which occurs, for example, when they transfer or link their data to a third party. Therefore, although we are generally responsible for the personal data we process, we disclaim liability in the event of an exceptional situation over which we have no control.

In any case, should any type of security incident occur that could generate a relevant risk or damage to any of our users, which comes to our attention, we will notify those affected and the National Data Protection Authority of what has occurred, in accordance with the provisions of the General Data Protection Law.

To protect your personal information, we take precautions and follow current industry standards to ensure that personal information is not lost, misused, accessed, disclosed, altered or destroyed.

8. Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

9. Sharing personal data

We may share information with suppliers, partners, contractors, sponsors and advertisers who adhere to our data protection standards. We may disclose your personal information if we are required to do so by law.

We may also share the data you provide with other EC Equipamentos platforms, always respecting the purposes for which it is shared.

In addition to the situations described here, we may share data with third parties in order to comply with a legal or regulatory order, or to comply with an order issued by a public authority.

In any case, the sharing of personal data will comply with all applicable laws and rules, always seeking to guarantee the security of our users' data, observing the technical standards used in the market.

10. Who can access/use our website

By using this site, you confirm that you are over 18 (eighteen) years of age and that you have given us your consent to allow any of your underage dependents to use this site.

If we become aware that we have collected the personal data of a person under the age of 18, we will take reasonable steps to remove their personal data from our register.

11. Changes to this policy

This version of this Privacy Policy was last updated on: 21/01/2024.

We reserve the right to modify these rules at any time, in particular to adapt them to any changes made to our website, either by making new features available or by deleting or modifying existing ones. Therefore, please read them frequently. Changes and clarifications take effect immediately after they are published on the site.

12. How to contact us

If you have any questions about this Privacy Policy, or if you would like to access, correct, amend or delete any personal information we hold about you, please file a complaint, or simply contact us:

E-mail: contato@ecequipamentos.com